January 1995
Q: When will your AudioUnit plug-ins support Ableton Live/Digital Performer/NI Kore?
A: Our AudioUnit plug ins are based on “Cocoa”, which is Apple’s recommended technology for graphical user interfaces on MacOS X as used in the MacOS X itself and many applications such as the iLife products. Currently, Ableton Live, MotU Digital Performer and NI Kore do not support this technology. They currently support user interfaces […]
Q: Will you release an RTAS and VST version of the new OrangeVocoder?
A: As the name suggests the upcoming 10th Anniversary AudioUnit version is an AudioUnit plug in suitable to be used with all host applications that support AudioUnit Cocoa plug ins, like for instance Logic and GarageBand. Due to the ongoing transition to the new VST3 SDK and Intel related updates to our RTAS code base […]
Q: I would like to upgrade my product(s) to MacOS X Intel
A: We don’t have Intel versions for all our products yet. At this time, we are working on PPC and Intel compatible AudioUnit versions which will be released as soon as they are ready. Some of our products might already be available in Intel format, please check our partner stores for upgrade availability. You can […]
Q: Will there be an Intel Mac version of your product “YXZ”
A: We are working on Intel/PPC AudioUnit versions of some of our products at this time. Products that will be available as Intel AudioUnit include: OrangeVocoder, PiWarp, NorthPole and others. We do not have a definitive release date for the AU version of our products, but if you sign up on our newsletter you will […]
Q: Where can I find your NorthPole Plug-In?
A: Our website has undergone a major improvement and because of this, some files are no longer there. We’re sorry for the inconvenience this may have caused.
NorthPole is VST/RTAS PPC only, so chances are that you will not be able to use it on the recent Intel Macs. We are planning to reinstate the link […]
Q: I wish to buy one of your products used, from another person. What do I have to consider when making such a purchase?
A: There are 3 things to consider when purchasing one of our products used:
1) make sure there is a serial number included with the product. If it was registered on its previous owner make sure you obtain written proof of purchase from the previous owner so we can change the registration entry accordingly.
2) if the […]
Q: I am a registered user and cannot log on to your updates site (error ###). I tried registering and was told that I cannot re-register. What gives?
A: Your database access gets disabled if an email to your account email address bounces because it is undeliverable. This error is most likely the result of you changing your email address and forgetting to let us know that we should update your contact information. Please make sure you let us know if your email […]
