Q: I am a registered user and cannot log on to your updates site (error ###). I tried registering and was told that I cannot re-register. What gives?
A: Your database access gets disabled if an email to your account email address bounces because it is undeliverable. This error is most likely the result of you changing your email address and forgetting to let us know that we should update your contact information. Please make sure you let us know if your email address no longer works, so we can continue to serve you promptly and reliably in the future.
Last update: April 2008
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